Acceptable Use Policy

Ruby Aro LLC (“Ruby Aro”)

Last Updated: February 13, 2025

This Acceptable Use Policy (“AUP”) outlines examples of prohibited conduct in connection with our Services. Any capitalized terms not defined in this AUP have the meanings set forth in our Terms and Conditions. If you have any comments or questions about this AUP, feel free to contact us at hello@rubyaro.co.

Our Services are used by many people to explore female sexual health and wellness in a safe and creative space. We are proud of the empowering ways in which people use our Services; however, we expect all of our users to use our platform responsibly. As a Ruby Aro user you agree not to misuse the Services or help anyone else do so. 

 

Prohibited Uses

The below prohibitions have been established by Ruby Aro to comply with applicable law, ensure reliable and enjoyable service for all of our users, ensure security and privacy of our (and any third party’s) network and systems, maintain Ruby Aro’s reputation as law-abiding, honorable, and customer-friendly, and preserve the privacy and security of each user’s personal information at all times.

Our Site and our Services may only be used for lawful purposes and under this AUP and our Terms and Conditions. Additionally, you are prohibited from using our Site or our Services as follows:

  • In any manner that violates any federal, state, international, or local law or regulation;
  • In a manner that materially interferes with our activities or overall business or harms any of our customers, employees, affiliates, agents, officers, or directors;
  • To threaten, bypass, or destroy any security mechanism used with or incorporated in our Site or Services;
  • To disparage, denigrate, insult, or otherwise make pejorative statements about Ruby Aro and/or any of its affiliates, directors, officers, employees, partners, brand, products, or our Services;
  • To transmit any content or information that is offensive, lewd, defamatory, libelous, harassing, tortious, abusive, illegal, prejudice, discriminatory, or otherwise inappropriate or objectionable;
  • To transmit any marketing, advertising or promotional materials, including without limitation any “spam,” “junk mail,” or other deceptive or unsolicited bulk or commercial email;
  • To harm, or attempt to harm, minors in any way;
  • To modify, sub-license, adapt, translate, reverse engineer, sell, disassemble, or decompile any portion of our Services and/or Site’s functionality;
  • To impersonate Ruby Aro (including any Ruby Aro officer or employee), any user of our Site and/or Services, or any other person or entity;
  • To transmit any content, data, or material that infringes the intellectual property rights or other personal rights (including privacy) of any third parties;
  • To use our Services and/or Site in connection with unsolicited, unwanted, or harassing communications, including without limitation, SMS messages, phone calls, voice mail, chat, video, or email;
  • To transmit any content, data, or material that contains viruses, spyware, spiders, robots, worms, Trojan horses, logic bombs, or any other type of malicious or deleterious programs;
  • To use our Site or Services to collect information about other users, including phone numbers or email addresses, without any such individual’s prior explicit consent or otherwise under false pretenses of any kind;
  • In any manner that violates any other applicable policy maintained by Ruby Aro, including without limitation our Privacy Policy, Terms and Conditions, and DMCA Policy;
  • To use our Services or Site to record or monitor a phone call or other communication without first obtaining express consent from the participants per applicable law (such as California’s Invasion of Privacy Act);
  • In any manner that can reasonably be considered contrary to Ruby Aro’s goodwill, public image, and overall reputation;
  • To express or imply that any user’s statements, activities, or causes are endorsed by Ruby Aro;
  • To collect, or attempt to collect, personal information about users or other third parties without their prior knowledge and affirmative consent;
  • To divulge any of Ruby Aro’s (or any affiliate’s) proprietary information;
  • In any manner that promotes any illegal activity (such as driving under the influence, illegal drug use, violence, child abuse, or underage drinking); or
  • To knowingly receive, use, re-use, upload or download any material which:
    • Contains material that may reasonably be considered obscene, defamatory, offensive, abusive, hateful, inflammatory, harassing, violent, or otherwise objectionable;
    • Promotes pornographic or other sexually explicit material, discrimination, or violence, based on race, religion, nationality, sex, gender, disability, age, or sexual orientation;
    • Is likely to deceive any person acting reasonably under the circumstances;
    • Impersonates any person; or
    • Involves commercial activities or sales.

 

Monitoring and Enforcement

Ruby Aro regularly monitors third-party use of our Site and Services to confirm compliance with the terms of this AUP and any other applicable Ruby Aro policy. We maintain the right to monitor all such usage by any means we deem appropriate at any time in our sole discretion and delete any material we deem illegal, inappropriate, or violative of any Ruby Aro or applicable third-party policy. If Ruby Aro discovers a violation, it will take whatever action it deems reasonably necessary or appropriate to address such behavior. This may include disclosing the user’s personal information to a third party claiming that such user violated rights (such as intellectual property or privacy rights). It may also include taking legal action (including making a referral to law enforcement). It will most definitely include immediately suspending or terminating the user’s access to our Services and Site. YOU HEREBY WAIVE AND HOLD HARMLESS RUBY ARO, ALONG WITH RUBY ARO’S EMPLOYEES, OFFICERS, DIRECTORS, AFFILIATES, LICENSEES, AND SERVICE PROVIDERS, FROM ANY AND ALL CLAIMS RESULTING FROM, OR ARISING DIRECTLY OR INDIRECTLY OUT OF, ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES IN CONNECTION WITH INVESTIGATIONS BY EITHER RUBY ARO OR LAW ENFORCEMENT AUTHORITIES.


Modifications and Updates to this AUP

Ruby Aro reserves the right to modify and update this AUP at any time in its sole discretion. We will provide all users with reasonable advance notification of any such material revisions. Notification will be provided via email either through the Account associated with user’s use of the Site or to the personal email address associated with the user’s Account. Except as otherwise provided by Ruby Aro, updates will be effective upon the date indicated at the top of this AUP. The updated version of the AUP will supersede all prior versions.  Note that Ruby Aro’s failure to enforce this AUP in any instance and for whatever reason shall not be construed as a waiver of its right to do so at any other time.


Account Security

Each user is responsible for any misuse of the Account, even if the inappropriate activity was actually committed by someone other than the account holder (i.e., the family member or friend, for example). Therefore, each user must take all reasonable steps to protect the Account from unauthorized access. In addition, no user may access the Account to breach the security of any other user’s Account or attempt to gain unauthorized access to another server or network. As such, each user must ensure the security of the password at all times, including without limitation, by not sharing it with others for any reason. Additionally, passwords should be hard to guess and changed on a regular basis.


Reporting Violators

Ruby Aro requests that any user who believes that a violation of this AUP or any other Ruby Aro policy has taken place should report the alleged violation to Ruby Aro promptly. Such report shall be sent to us at hello@rubyaro.co. The following information should be included:

  • Name of alleged violator(s);
  • Date and time (including time zone) of the alleged violation(s);
  • The IP address(es) used to commit the alleged violation(s);
  • Description of alleged violation(s);
  • Evidence of the alleged violation(s) (including screenshots and videos); and
  • The reporter’s involvement, if any, in the violation (and how the violation was discovered in the first instance).

 

The identity of those who report known or suspected violations will be maintained by Ruby Aro with the utmost secrecy at all times.